Privacy Policy
Privacy Policy
1. Who we are
Footfall Podiatry Ltd, trading as Footfall Health, is a podiatry and sports therapy clinic in Warrington. We are committed to protecting your privacy and handling your personal data in line with UK GDPR.
2. What information we collect
- Your name
- Contact details (phone number, email)
- Information about your health concern, such as an injury, pain or a foot problem, if you choose to provide it
We collect this through:
- Facebook and Instagram lead forms
- Our website and online booking
- Phone, email, text or WhatsApp
3. How we use your information
- To send you a booking link and arrange your appointment
- To confirm and remind you of appointments
- To respond to your enquiries
- To send occasional clinic news and offers. You can opt out at any time by replying STOP or clicking unsubscribe.
Health information is used only to provide your care, and is never used for marketing. We do not sell your data.
4. Storage and security
Your data is stored securely, with access restricted to authorised clinic staff. We keep it only as long as needed for your care, or as required by law.
5. Sharing your data
We share data only with trusted providers that help us run the clinic, such as our booking system, CRM, and email and text services. They process it on our behalf and in line with UK GDPR.
6. Your rights
You have the right to:
- access the data we hold about you
- ask us to correct or delete it
- withdraw consent at any time
- complain to the Information Commissioner’s Office (ico.org.uk)
7. Cookies
Our website may use cookies and tools such as the Meta Pixel to understand how visitors use our site and ads. You can manage cookies in your browser settings.
8. Changes
We may update this policy from time to time. The latest version is always on our website.
9. Contact
Footfall Health (Footfall Podiatry Ltd)
hello@footfallhealth.co.uk